Sunnyvale, CA – on site, Mon.-Fri., day shift.


The Engineering Technician will primarily be responsible for supporting the Quality department with various activities and projects to meet the company’s objectives and key initiatives. The Engineering Technician must be a self-driven, creative and collaborative team player that can work with direction and independently and is comfortable working in a fast-paced environment. This position reports to the Quality Engineering Manager.  The Engineering Technician’s role and responsibilities will include, but not be limited to, the following:

  • Assist Quality Engineers with failure investigations and root cause analyses of returned products
  • Documentation of failure modes of returned products
  • Inspection of finished goods to support ongoing sustaining efforts
  • Support test/inspection method and tooling development, and test method validation activities
  • Work closely with Quality Engineers, R&D Engineers, and Manufacturing Engineers supporting day to day product development and sustaining activities
  • Assist in identifying continuous process improvements and optimization
  • Device History Record (DHR) tracking
  • Inspection, testing, and servicing (including upgrading) of capital equipment


Essential Functions:

  • Maintain Lab equipment, perform preventative maintenance, and coordinate calibration activities
  • Conduct laboratory testing on prototypes, developmental devices, and commercial product with excellent attention to detail and document results
  • Maintain an accurate lab notebook and record of assignments and results including documentation concerning materials, parts used, concepts, designs, drawings, and processes according to good documentation practices
  • Update engineers of work status or problems with recommendations for improvement or correction
  • Process commercial shipments to customers per standard operating procedures, including creation of shipping paperwork and documentation of shipping logs
  • Receive, process, cleaning and document commercial product returned goods
  • Clean and disinfect returned goods in preparation for technical analysis and troubleshooting in support of product complaint investigations
  • Collaborate with engineers to provide support in the resolution and documentation of product complaint investigations
  • Service, upgrade and maintain capital equipment returns in support of replenishment to the field for the rental fleet program
  • Maintain a clean, safe, and well-organized work area
  • Support company goals and objectives, policies and procedures, QA, and FDA regulations

Experience and Education:


  • Minimum 2 years of experience working in a technical support role, using equipment and processes to develop, build, test and service devices, preferably medical (higher education enrollment, certification and/or degree years may be substituted for work experience)
  • Experience with mechanical device fabrication, equipment, and assembly
  • Experience with mechanical test equipment similar to Mark-10, Instron, & MTS test frames
  • Experience with general laboratory tools and instrumentation (microscope, calipers, digital multimeter)
  • Demonstrated ability to follow safety rules and regulations


  • 2-year Associate’s Degree (in a technical field) or Bachelor’s Degree (in a related field) is preferred
  • Experience with root cause analysis and troubleshooting of product issues from the field
  • Experience with design verification testing and test methods
  • Experience with creating word processing templates and building spreadsheets using functions (MS Word and Excel), as well as the ability to understand engineering drawings and documentation


  • Excellent written and oral communications skills
  • Capacity to work in a high paced, changing environment, and interface effectively with others
  • High proficiency using MS Excel, MS Word and MS PowerPoint
  • Outstanding attention to detail and understanding of Good Documentation Practices
  • Must be able to work on problems requiring the exercise of autonomy, judgment, and expertise

Where permitted by applicable law, employees of Relievant Medsystems are required to be fully vaccinated against COVID-19 as a condition of employment.

We are proud to offer our employees an excellent compensation and benefits package and we are an equal opportunity employer.

For more information or to apply, please add the name of the position in the subject line along with your resume to: careers@relievant.com.